Post-Eviction Lock Change Services

No — and this isn't a grey area. Ontario law gives a landlord no authority to remove a tenant or change locks independently. That power sits entirely with the Landlord and Tenant Board, and physical enforcement of an eviction order is carried out only by the Sheriff's office.

A landlord who changes locks while a tenant still legally occupies a unit — a self-help eviction — is taking on real legal risk, not finding a shortcut.

Once that process has genuinely concluded: after the Sheriff has enforced a Board order, or after a tenant has voluntarily packed up and left on their own.

A full assessment of every lock tied to the unit — main entry, any secondary doors, garages, storage areas. Serviceable hardware gets rekeyed; anything too worn or damaged gets replaced. You walk away with fresh, documented keys.

Because there's genuinely no way to account for every key that existed by the end of a tenancy — a spare cut for a partner, a copy given to someone helping with the move, a key that simply never got handed back. A rekey closes that gap regardless of how the tenancy ended.

Confirmation that the unit is legally vacant. We can't proceed without it, and honestly, that requirement protects you as the landlord just as much as it protects the process itself.

Not with legal certainty — that's not something we're positioned to advise on. A paralegal, a lawyer, or the Landlord and Tenant Board can confirm where your specific case stands. Our part starts once that's settled.

Usually within the same week.

Everything genuinely tied to the unit — secondary entrances included.

Yes, documentation is provided for your records.

We recommend having your eviction documentation on hand, both for your own protection and because it's good practice generally — we're glad to proceed once you confirm the legal process is complete.

Yes, this is common for property managers dealing with turnover across multiple units, and we can schedule efficiently across a whole property.

In most cases yes — we treat this as priority, same-day work given the security implications of delay.